Flozee AI

Terms of Service

Last updated: February 21, 2026

1. Acceptance of Terms

By accessing or using the Flozee AI platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Service.

2. Description of Service

Flozee AI provides a multi-tenant lead distribution and pay-per-call SaaS platform for legal services agencies. The Service enables users to ingest, score, route, and track leads across buyers and suppliers, and to manage associated campaigns and analytics.

3. Accounts and Access

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must notify us immediately at support@flozee.ai if you suspect unauthorized access.
  • You may not share your account or allow others to access the Service using your credentials.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Distribute or process leads obtained through deceptive, illegal, or unauthorized means
  • Violate any applicable law, regulation, or third-party rights (including TCPA, CAN-SPAM, GDPR, and CCPA)
  • Transmit spam, malicious code, or any content that is unlawful, harmful, or fraudulent
  • Attempt to gain unauthorized access to any part of the platform or its underlying systems
  • Reverse engineer, decompile, or create derivative works from the Service
  • Resell or sublicense access to the Service without our written consent

5. Lead Data and Compliance

You represent and warrant that all lead data you submit to the Service has been collected lawfully and that you have the appropriate consents and rights to use and distribute such data. You are solely responsible for ensuring your lead generation, distribution, and follow-up practices comply with applicable laws, including but not limited to the Telephone Consumer Protection Act (TCPA) and applicable state regulations governing personal injury solicitation.

6. Billing and Payment

  • Subscription fees are billed in advance on a monthly or annual cycle, as selected at signup.
  • All fees are non-refundable except as required by law or expressly stated in a separate agreement.
  • We may change pricing upon 30 days' written notice.
  • Accounts with overdue balances may be suspended until payment is received.
  • Payment is processed via Stripe. By providing payment information, you authorize us to charge your payment method for all applicable fees.

7. Intellectual Property

All rights, title, and interest in the Service — including software, design, trademarks, and content — remain the exclusive property of Flozee AI. These Terms do not grant you any rights in the Service other than a limited, non-exclusive, non-transferable license to use the Service during your subscription period.

You retain ownership of your data. By submitting data to the platform, you grant us a limited license to process and store it solely for the purpose of providing the Service.

8. Confidentiality

Each party agrees to keep the other's non-public business and technical information confidential, and not to disclose it to third parties without prior written consent, except as required by law.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLOZEE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION — ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Flozee AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your data, or your violation of these Terms.

12. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access immediately for cause (e.g., violation of these Terms, non-payment, or conduct that harms other users). Upon termination, your right to use the Service ceases and we may delete your data after a 30-day grace period.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Texas, and you consent to personal jurisdiction in those courts.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Contact

For questions about these Terms, contact us at:

  • Email: support@flozee.ai
  • Company: Flozee AI